How to Contact Roblox

When you are facing an issue using Roblox and would like to get it fixed, the best you can do is reach out to Roblox for help. Here, we have explained how to contact Roblox.

How to Contact Roblox

There are tons of issues you can come across in Roblox. You may be getting error messages or finding it hard to log in to your account. Regardless of what problem you are facing, the best option you have to get it resolved is to contact Roblox for help.

However, the Roblox Help Center has been filled with answers to common issues. Questions and answers are arranged by categories. It would help if you tried to look for an answer to your issue before contacting Roblox support.

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Below, we have explained the different ways to contact Roblox.

How to Contact Roblox

How to contact Roblox

You need to start from the Roblox Support form. Filling this form will connect you directly to the support team. There are multiple help categories you can choose from.

  1. Visit the support page on your browser and fill in the required details. You will be asked to provide your date of birth, although the step will be skipped if you are logged in to your Roblox account.

    Fill in the required details
    Fill in the required details.

  2. After entering your date of birth, tap Next to the multiple fields form. Here, you need to supply your Roblox username and your email address. Kindly ensure that the email address is linked to your Roblox account.
  3. On the next field, select the device on which you are experiencing the issue and select the category and sub-category in which the issue you want to fix falls in.
  4. Lastly, explain the issue in detail in the “Description of issue” field and tap Submit.

    Explain the issue in detail
    Explain the issue in detail and submit.

The form will be submitted immediately. However, you have to wait for 24 to 48 hours for a response to your issue from the Roblox support team.

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Is there a contact number for Roblox?

Is there a contact number for Roblox?

Roblox can be contacted on the phone number: 888-858-2569.

Kindly note that you have to be 18 years old or older to call Roblox. Instead, you can ask your parent or guardian to help out.

In addition, ensure you have your Roblox username or email address handy to give it out to the representative upon request.

How do I email Roblox for help?

The Roblox team can be sent an email to the address: [email protected] The customer service team will come through and respond in 24 to 48 hours.

Other email addresses through which you can reach Roblox include;

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How do I email Roblox for help?


The email address listed above is from Roblox. If you receive any mail outside of this list, be sure that it is likely a scam.

Also, note that some specific errors on Roblox result from server issues. These issues can only be solved from Roblox's end. Tentatively, you can check the Roblox server status.

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