How to Fix Access Data Not Showing on Instagram

Access data is located under the “Data and history” option on Instagram. Here, we have explained how to fix access data not showing on Instagram.

How to Fix Access Data Not Showing on Instagram

Some users cannot find the access data option thinking it is no longer showing on Instagram, whereas its location was only changed. The original location of the access data option is in the security settings.

Users were able to locate it from their IG profile >> Menu >> Settings >> Security. The access data option is found below “Data and history”.

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The access data option can be used to download your data on Instagram. However, the option has been renamed, and its location has been changed. Hence, this led to users not being able to locate it.

How to Fix Access Data Not Showing on Instagram

Below, we have explained why the access data option is not showing on Instagram and how to fix it.

Why is access data not showing on Instagram?

The access data option has been renamed with its location changed. This is the reason why some users cannot find it.

In the past, the access data option could be found under “Data and history” in the security settings. But recently, it has moved to “Your activity”.

The “Your activity” feature was announced on the Instagram blog as a feature that lets you manage your activity in one place. It allowed users to delete or archive their posts, stories, videos, reels and other interactions.

Also, you can sort and filter your content or interactions by date and find your recently deleted content. The most exciting part of its feature is the ability to download your information.

In conclusion, the access data option was not deleted. It was only replaced with the “Download your information” option, which can be found under “Your activity”.

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How to Fix Access Data Not Showing on Instagram

How to fix access data not showing on Instagram

The access data not showing on Instagram error can be fixed by visiting the new location. Visit “Your activity” and locate the “Download your information” option instead of security settings.

However, you can directly access your data on Instagram Web.

The “Your activity” tool helps manage your account activities from a single location. When the “Your activity” was added, some Instagram features were moved inside it.

For example, information on your liked posts, your visited links, and their data have been moved. Also, the “Access data” option, which was replaced by the “Download your information” option, was moved inside “Your activity”.

Hence, you can now access your data by tapping “Download your information”.

How to find the “Access data” feature on Instagram

To begin with, you must know that the “Access data” feature has been replaced with Download your information. To locate it, follow the steps below.

Go to “Your activity”

You need to locate and tap “Your activity”. Open the Instagram app and go to your profile. Next, tap the menu icon from the top right to see the menu options.

Go to Menu from profile
Go to Menu from profile.

The options available under the menu include Settings, Archive, Your activity, QR code and more. Tap “Your activity” to go to the next page.

Tap "Your activity"
Tap “Your activity”.

Download your information

The “Your activity” page lets you manage all activities on Instagram. Here, you find options like Time spent, Photos and videos, Interactions, Account history, Recent searches and more.

Scroll to the bottom of the screen to find the “Download your information” option. When you tap on it, you can download your Instagram data.

Find the "Download your information" option
Find the “Download your information” option.

The “Download your information” option used to be found under security settings. Tap on the option, and it will take you to the “Download your data” page.

Request download

Now, you are on the “Download your information” page. On this page, you can request a copy of your Instagram data.

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Enter your email address in the email field. In some cases, the email address is automatically filled in. Else, you can manually fill it inside. However, remember to check if the email address is correct.

Enter your email address
Enter your email address.

Now, tap “Request Download” to request a copy of your Instagram data. On the next page, you will be required to enter your password for your Instagram account.

Enter your password for your Instagram account.
Enter your password for your Instagram account.

If the password is correct, an email will be sent to your email containing a link that gives you access to a file with your Instagram photos, comments, profile information, and other information.

Note that the Instagram data will be collected and sent to your email address within a timeframe of 48 hours. Once the collection process is complete, a link is sent to your mail to access the file. Afterwards, you can view and download your data.

Conclusion

The “Download your information” feature replaced access data on Instagram, which can be found under “Your activity”. Many users did not know about the changes since little was said about it.

There are other options that were moved to “Your activity. These include Account history, Recently deleted, Links you've visited and more.

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How to Fix Access Data Not Showing on Instagram

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