Are you experiencing issues using some features of the Spotify app on your device? Here, we have explained how to fix the Spotify Radio not working.
The radio feature on Spotify will help you generate a playlist on a selection of songs, albums, playlists, or artists. With time, the playlist is updated to stay current.
If you are unsure what to listen to, Spotify can play your songs based on your current mood. Just choose your mood and start the radio from there.
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Some users are having issues using Spotify Radio. The complaint is either that the feature is not working for them or that it only plays 1 or 2 songs.
Why is Spotify Radio Not Working?
According to a report by a Spotify user,
Creating a playlist by clicking on a song and going to radio Spotify only generates 1-4 pieces maximum.
I tried on multiple genres of varying popularity, and the consistency of 1-4 songs prevails.
I tried on PC, and this problem doesn't exist. I have already signed out, cleared the cache, deleted the app, and restarted things.
It also appears on other apple devices in the same household on the same family plan. No problems with Wi-Fi/connections either.
Another user on the Spotify Community raised a similar issue:
This morning, my Song Radio was working perfectly, with all 50 tracks playing based on the musical stylings of Lizzo's “Juice”.
When I attempted to keep listening to that playlist because I was enjoying it so much, it had been cut down to only two songs.
So I checked, and it turns out that every song I attempt to start a Song Radio for only loads one to three songs.
I cleared my cache, deleted and redownloaded the app, I updated my iPad and my iPhone, and neither of them will play a Song Radio playlist past 1 to 3 songs.
I am more frustrated because this has distracted me from doing the dishes I had been planning on dancing my way through cleaning than because it's the end of the world. Still, I often use Song Radio playlists, and I hope this is a fixable issue.
How to Fix “Spotify Radio Not Working”?
1. Switch your network
You may have issues loading Spotify Radio if you have an unstable network or slow internet access. If you have good internet access and the app refuses to work, it could be that your network has been limited.
In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.
Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.
2. Clear your app cache
You can clear the app cache to fix the Spotify Radio not working. Cache issues usually prevent apps from functioning well.
You can clear the Spotify app cache on Android from your Settings. Go to App Management, locate and choose the Spotify App. Select the clear cache option, and the Spotify App cache is freed.
Launch your Settings app and visit the General tab to clear your iPhone's Spotify app cache. Under this, choose Spotify and then the iPhone Storage. Finally, select the delete option and reinstall the Spotify app.
3. Disable your VPN
If you are connected to a VPN service, kindly disable them before using the Spotify app. VPN connection could prevent the Spotify app from working.
Try disabling your VPN connection to fix this issue, then use the Spotify app again.
4. Remove and reinstall the app
To fix the Spotify Radio not working, you can remove and reinstall the Spotify app to clear the app cache and install the updated version. You can remove the app from the Google Play Store or App Store or your device settings.
Reinstalling Spotify also helps the app to start running afresh.
5. Update the app
If you haven't updated the Spotify app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
To fix the Spotify Radio not working, you need to update the Spotify app to the most recent version. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the Spotify app will help you fix bugs and glitches that may be introduced in the previous version if the update is meant for bug fixes and performance improvements.
6. Ensure the app is compatible
The Spotify app could be incompatible with your device. In this case, you will have issues using the app.
If Spotify Radio is not working correctly, check that the app is compatible with your phone. If you find out your device is incompatible, try using the app on a different phone, and the problem will be fixed.
7. Ensure your date & time settings are correct
The Spotify Radio not working may result from incorrect date & time settings on your device. Ensure that the date & time on your device are synced and correct.
Afterwards, you can try to load the Spotify app again and see if it works.
8. Restart your device
Restarting your mobile phone could be the solution you need to fix the Spotify Radio issue. Restart your device, then start the app again. It should be running perfectly now.
9. Wait for a while
Sometimes, the Spotify Radio not working might be a technical error, or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the Spotify team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.
The Spotify mobile app could not work due to various factors. To fix the issue, kindly follow the solutions provided on this page. However, if there is a technical issue or the server is down, you will have to wait for the support team to fix it.
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