Are you having difficulty opening an app? We have explained how to fix “This app is no longer compatible with your device”.
The “This app is no longer compatible with your device” error is common on the Google Play Store. Another variation of the error says, “Contact the developers for more info”.
Regardless of the type of error you are getting, you will not be able to open the app. You can notice the error on a single app and multiple apps.
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Below, we have explained why the “This app is no longer compatible with your device” error and how to fix it.
Why am I getting a “This app is no longer compatible with your device” error?
The “This app is no longer compatible with your device” error is either because the app is not available for your location or not compatible with your screen size.
Besides, it could be that your phone is running an old Android version that is no longer supported.
App developers usually design their apps for devices based on screen size, location and other factors. This means that you won't be able to use an app in Africa if the developer has set the United Stated as the location of their app.
Besides, app developers have the right to make changes to the compatibility of their apps at any given period. Hence, you could be able to install an app now and not be allowed to do that in the future.
Also, an Android phone using an old Android OS may no longer be compatible with the app. For example, WhatsApp is known to drop support for specific devices at the end of every year. These devices usually comprise old phone models that have been used for long years.
There are a few tips to follow to fix the “This app is no longer compatible with your device” error. First, you should clear the Google Play Store app's cache and data. Do the same for Google Play Services and Download Manager.
If that doesn't work, try to update your Android version or download a previous version of the app. You can also contact the app's developer. If nothing works, you can get a new device.
Ensure that your phone runs on the latest Android versions to avoid this and other issues.
How to fix “This app is no longer compatible with your device”
Clear app cache and data
To begin with, you can clear the Google Play Store app cache and data. Also, do the same for Google Play Services and Download Manager.
- Launch the Settings app and locate Apps.
- Under Apps, select Google Play Store and tap “Storage”.
- Tap the “Clear data” and “Clear cache” options.
Do this for Google Play Store and repeat for Google Play Services and Download Manager. Finally, restart the Google Play Store app and try reinstalling the app.
If this does not work, you can try the next step.
Update your Android version
- Go to the Settings app and locate “Software update”.
- Search for update and tap “Download and install”, and your device will check for a new update.
- If an update is found, you can download and install it over a Wi-Fi network.
After installing the update, your phone will restart. Then you can now reinstall the app.
Note that if you use an old Android device, an update may not be available if support has been dropped for the device. If this happens, you can get a newer Android device.
Download an older version of the app
Alternatively, you can download an older version of the app. You can visit a trusted website to download an older APK file version.
To install an APK file, you must enable the “Install unknown apps” from settings. You also have to choose “Continue anyway” if you get an error message that the file may be harmful.
After installing the app, try using it again.
Contact the app's developer
It is good to contact the app's developer to know why you are getting the “This app is no longer compatible with your device” error. If it is a glitch, the developer will help you fix it. Hence, you should contact them, and they should be able to assist you.
Go to the app's page on the Google Play Store app and scroll down the page to find the developer's contact. You can contact the developer using their email address.
When you contact the developer, tell them the app you're having issues with and describe the issue in question. Also, remember to include a message for the developer to help you look into the case.
Afterwards, you can wait a while for a response from the developer.
Use on a newer device
The last option is to get a newer Android device. Install the app on your new device, and the “This app is no longer compatible with your device” error should not be showing again, except the app is not compatible with the device.
App developers can control the Android version and device compatibility. There are many reasons why the “This app is no longer compatible with your device” error. However, it would be best if you tried the tips shared in this guide to resolve the error.
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